Quality Technician, Residential Energy Operations

Orlando, FL, USA

Full-time

Employment type

Job Category

Energy - Solar & Storage

Location

ORLANDO, Florida

Req. ID

228460

Job Type

Full-time

Tesla participates in the E-Verify Program

What to Expect

The Installation Quality Operations team partners closely with the Regional Installation teams. Tesla Energy currently installs out of 53 warehouses across 12 regions in the USA. The Quality Ops team’s organization structure closely reflects this regional structure with Installation Quality Specialists located in most warehouses and reporting up to Regional Quality Managers. The Installation Quality Operations core purpose is to audit the installations of residential energy products and drive high quality installs at a regional level. The team is also responsible for rapidly communicating emerging and trending quality issues. This organization is responsible for understanding, prioritizing, and driving projects around improving installation efficiency and throughput for all residential energy products.

What You’ll Do

Audit residential energy job sites: go onto roofs and in customers’ homes to audit product
Identify failures, take pictures, and create audit reports of findings
Perform light rework on jobsite and create rework cases for more significant repairs. Review failures with the install team and install leadership on site or in team meetings
Attend team meetings and mandatory training sessions on new products, best installation practices, and standard workmanship guidelines. Managing time and tasks effectively with a sense of urgency
Providing an exceptional customer experience to all customers. Providing installation solutions to field teams as the higher installation / product knowledge resource
Process audit residential installation teams: work with a crew to identify plt detractors, process, and quality non-compliance, and evaluate project and jobsite management. Coach best practices whenever inefficiencies are discovered
Create a culture focused on safety using systems of accountability and recognition while following safety policies and procedures as outlined by state, local, OSHA, and Tesla policies. Willingness to travel as needed

What You’ll Bring

Understanding of roofing and residential electrical systems. Understanding of electrical code preferred. 3+ years experience in the roofing, solar panel install, Powerwall and/or home electrical disciplines
Must be able to work at great heights including on rooftops, climbing ladders, and stairs. Must be able to work in extreme environments (example: hot sun, cold, crawl spaces, attic etc.). Must meet all OSHA standards for working at heights including: Ability to climb and utilize equipment on site including various ladders rated for a maximum capacity of 325lbs. Must be able to meet equipment standards for fall protection (harness, anchor, ropes, etc.) with a maximum capacity of 310lbs.
Ability to adapt to business needs, eagerness to learn, flexibility, and go-getter mentality. Strong coaching and job management skills. Excellent organization, problem-solving, tactical thinking, and time management skills. Raises the Bar - We need top performers who raise the bar in our organization. When we hire new candidates, they should already be better than most employees in that role. We will often need to do this by being scrappy and challenging the status quo
Bias for Action - must have bias for action and be able to convert thought into execution quickly. People Centric - value people and their time. Demonstrate empathy and respect
Adaptive - Adapts to change, even when they may not be in favor of it. Someone who is collaborative and willing to take on new assignments and roles to benefit the business
Develops Others - Serves as a multiplier. Makes others around them better by helping them highlight their strengths and work on their weaknesses. Can serve as a mentor to more junior leaders and employees and develop them for roles of greater responsibility. Innovates - Find creative ways to simplify and look at our operation through a new lens. Not caught up on old ways of doing things. Has the ability to adapt and creatively work through problems and solutions that may not be their own
Thinks like an Owner - Willing to take risks, own outcomes, and learn from them. Humble and prioritizes the needs of the business over their own. Reasons from First Principles - Able to identify root causes and use data to drive decisions and change

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

September 28, 2024 at 04:06

Leave a response

Go to Indeed